We understand some of our Guests are disappointed and we will reach out directly as soon as possible.' Build-A-Bear Workshop locations due to crowd and safety concerns,' the company wrote in a statement on its website. 'We have closed lines in our U.S. 'Per local authorities, we cannot accept additional Guests at our U.S. Before stores even opened for the day in Arizona, Build-A-Bear announced early Thursday that it had closed its lines to new guests hoping to take advantage of its 'Pay Your Age' promotion.
